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Course Information

Total Quality Management (MNG 4252)

Term: 2023-2024 Spring Semester

Faculty

Oscar L. Moretti
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Ean Bevel
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Schedule

Sun, 12:00 AM - 6:00 AM (1/16/2024 - 3/6/2024) Location: MAIN ONLNE

Description

The overall aim of this courses is for students to develop an understanding of total quality
management principles, frameworks, tools and techniques for effective real life
applications in both manufacturing and the service industry.

Learning outcomes
At the end of the course, students should be able to:

??? Develop and implement a TQM system.
??? Create business strategies that are driven by TQM.
??? Use total quality tools for data collection and analysis.
??? Create strategy to implement total quality practices at the workplace and effect savings on the input cost of an organization.