Inside Ranken

Urgent Messages:

How to:

Receive Invoices, make Payments, enroll in a payment plan, print 1098T tax forms, sign up for eRefunds and more ...

  • Log into your lnsideRanken Account
  • Click on the Finances Tab
  • Click the red link, PAY ONLINE
  • This will take you to Cash net
  • Here you will be able to see your different options for eRefunds1 eBills, Payment plans, and 1098T tax forms

Welcome!

Welcome!

Welcome to Inside Ranken! After login, use the tabs above to gain access to not only your seated and online courses, and also additional resources for you to be successful.

 

Support

Need Assistance?

  • To call a specific office on campus, go to Contact Us at the bottom of this webpage.
  • To contact a member of the Student Success Team or your Success Counselor, go to the Student Services tab (above), then select the Student Success Department.
  • To contact the Ranken Help Desk, call 314-286-3693 or email [email protected].

 

Multi-Factor Authentication

  • Multi-Factor authentication (a.k.a. MFA) is a method to help better secure your account access. This additional security comes from having to approve the sign-ins to your account using a mobile device.
  • MFA is enforced for login to InsideRanken and any Microsoft-related apps and sites.

You may access your Outlook account from https://outlook.office.com/ or https://www.office.com/ for Office 365 access.

You will be prompted to activate the MFA when you first log in to one of the sites.

 

Login Issues?

  • If you forgot your password, please go to https://support.ranken.edu  to change your password and unlock your account. If you have forgotten your login, please contact the Help Desk.
  • If you have changed your phone, MFA settings must be updated manually by the Administrator. Please contact the Help Desk.

 

Access Your Ranken Email

  • You can check your student email for any new updates or changes around the college at https://outlook.office.com
  • The student email account is active up to 90 days after graduation or withdrawal from school.

 

 

WHAT EMAIL CLIENTS ARE COMPATIBLE WITH OFFICE 365 MULTI-FACTOR AUTHENTICATION?

Below is a non-exhaustive list of email clients that are known to be compatible with Office 365 with MFA:

  • Outlook Web - https://outlook.office.com (Chrome, Edge, Firefox)
  • Outlook 365 - Windows/Mac
  • Outlook App - Android or iOS
  • Native Mail App for iPhone – Two most current iOS
  • Apple Mail - Mac OS 10.14 or later
  • Mozilla Thunderbird 78 or later

 

For any technical assistance, please contact the Help Desk at:

Phone: 314-286-3693

Email: [email protected]

Student Handbook

Handouts list view Handouts card view

2025 - 2026 Student Handbook

 

 From the Office of Student Success:

All returning students are advised to thoroughly review the 2025 - 2026 Student Handbook to ensure they are aware of new and updated policies. If you have questions or concerns, you may contact the Vice President for Student Success.

Crystal Herron
Vice President for Student Success
314.286.3627
[email protected]
Title Description File type
2025 - 26 Student Handbook
.pdf

Title IX

Sex discrimination and discrimination, harassment or violence based on a person's sex, gender identity, or sexual orientation is against the law. The College must ensure that no student suffers a deprivation of her or his access to educational opportunities on the basis of sex. Click here for more information.

 

Title IX Policy

Procedures for Title IX Sexual Harassment

Campus Resources

Student Resources

Financial Resources

Student Refunds

Attention students:  We will no longer post refunds at the business office.  Check your student account for your refund status and be advised that if not picked up, the checks will be mailed the day after they are printed.  Sign up for eRefund today!  Use the Finances tab to access account information.

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