Latest Update: September 19, 2022


Ranken Technical College is closely monitoring the COVID-19 pandemic. Throughout the pandemic, our actions have been guided by the CDC guidelines, along with the various counties’ guidelines and mandates. We continue to respond to the latest COVID-19 conditions with policies that will allow us to learn, work, and be in the community together safely.


Students are asked to follow the latest CDC guidelines to stop the spread of COVID-19. As with any illness, we ask that students stay home if they are experiencing symptoms and inform their technical instructor that they will be absent from class. Students should keep all medical documentation, including test results. In the event a student needs to complete a Notice of Appeal Form for exceeding the allowable number of absences in a course, the student will then upload any medication documentation at that time.


Current COVID-19 Guidelines & Information


St. Louis City Health Department:

St. Louis County Health Department:

St. Charles County Health Department:

Perry County Health Department:


Find community COVID-19 levels and prevention steps by county


Tested Positive for COVID-19?
Student quarantines at home for 5 days, starting from symptom onset date. Student wears mask for 5 days following quarantine.

Exposed to COVID-19?
Student wears mask for 10 days following exposure.


Wearing Masks

While masks will no longer be required by the City of St. Louis, any of our students or faculty/staff who wish to continue wearing them may do so. Some are ready for masks to go away but some also understandably still have concerns and will continue wearing them. Please be respectful of those making choices different from your own.



Eligible students that will receive Emergency Relief Grants due to the CARES Act need to sign up for e-refunds ASAP.


How to:

Receive Invoices, make Payments, enroll in a payment plan, print 1098T tax forms, sign up for eRefunds and more ...

  • Log into your lnsideRanken Account
  • Click on the Finances Tab
  • Click the red link, PAY ONLINE
  • This will take you to Cash net
  • Here you will be able to see your different options for eRefunds1 eBills, Payment plans, and 1098T tax forms


Welcome to Inside Ranken! After login, use the tabs above to gain access to not only your seated and online courses, and also additional resources for you to be successful.


Need Assistance?

1. To call a specific office on campus, go to Contact Us at the bottom of this webpage.
2. To ask a question, select the “We’re Online” chat feature (bottom right of screen).
3. To contact a member of the Student Success Team or your Success Advisor, go to the Student Services tab (above), then select the Student Success Center.
4. To contact the Ranken Help Desk, call 314-286-3693 or email

Login Issues?

If you forgot your password, please go to  to change your password and unlock your account. If you have forgotten your login, please see support.


Check Your Ranken Email

You can check your student email for any new updates or changes around the college at

**********************************Please Read- Important Notice*****************************************

It is very important for you to follow these instructions to continue to access your email and office apps on your desktop, phone, and the website. Information Services will be enabling multi-factor authentication for your Office account beginning Tuesday, September 7. Please follow the  instructions: Student - MFA Setup User Guide before Tuesday, September 7 to update your contact methods.



Multi-Factor Authentication for Email and Office 365. Multi-Factor authentication (a.k.a. MFA) is a method to help better secure email accounts and Office 365 access. This additional security comes from having to Approve the sign-ins to your account using a mobile device.



Below is a non-exhaustive list of email clients that are known to be compatible with Office 365 multi-factor authentication:

  • Outlook Web -
  • Outlook 2019 - Windows or Mac
  • Outlook 365 - Windows/Mac
  • Outlook 2016 - Windows or Mac
  • Outlook App - Android or iOS
  • Native Mail App - iOS 11 or later
  • Mac Mail - Mac OS 10.14 or later
  • Thunderbird 77.0b1 and later



If you need help, please contact helpdesk.

2022-23 Student Handbook


 From the Office of Student Success:

All returning students are advised to thoroughly review the 2022-2023 Student Handbook to ensure they are aware of new and updated policies. If you have questions or concerns, you may contact the Vice President for Student Success.

Crystal Herron
Vice President for Student Success

Sex discrimination and discrimination, harassment or violence based on a person's sex, gender identity, or sexual orientation is against the law. The College must ensure that no student suffers a deprivation of her or his access to educational opportunities on the basis of sex. Click here for more information.


Link to Title IX

Procedures for Title IX Sexual Harassment

Student Resources

Financial Resources

Student Refunds

Attention students:  We will no longer post refunds at the business office.  Check your student account for your refund status and be advised that if not picked up, the checks will be mailed the day after they are printed.  Sign up for eRefund today!  Use the Finances tab to access account information.

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