UPDATED: March 7, 2022

The St. Louis City mask mandate ended March 5th at 11:59 p.m.

The Department of Health strongly recommends you continue to wear a mask indoors, especially:

  • If you have, or are around people with, pre-existing medical conditions
  • If you are immunocompromised or around people who are immunocompromised
  • If you are at risk, or around someone at risk, for severe disease
  • If you are over 65 years old, or are around people who are over 65 years old
  • Around children under the age of 5, who are not eligible for vaccination and many of whom are unable to wear a mask
  • Around children (ages 5 – 11) who are not eligible for boosters
  • In congregate living facilities
  • In schools
  • At faith community gatherings
  • At social festivities

While masks will no longer be required by the City of St. Louis, any of our students or faculty/staff who wish to continue wearing them may do so. Some are ready for masks to go away but some also understandably still have concerns and will continue wearing them. Please be respectful of those making choices different from your own.

Attention Students!

Perform a Daily Screening for COVID-19 Symptoms: If you have any of the following symptoms or have been exposed to someone who has tested positive for the COVID-19 virus, stay home and follow the reporting instructions below.

  1. Fever or chills
  2. Cough
  3. Shortness of breath or difficulty breathing
  4. Fatigue
  5. Muscle or body aches
  6. Headache
  7. New loss of taste or smell
  8. Sore throat
  9. Congestion or runny nose
  10. Nausea or vomiting
  11. Diarrhea
  12. CDC’s Symptoms Checking Tool: https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html


Reporting symptoms of COVID-19 or exposure to the COVID-19 virus: Notify your instructor(s) immediately that you are not coming to the face-to-face class session due to experiencing symptoms of the virus or you have been exposed to the virus.  Your instructor’s contact information can be found on Inside Ranken under the course main page.  You should expect a follow-up call from the Education Office within 24 hours to confirm whether a quarantine is necessary.


COVID-19 Information & Resources


Eligible students that will receive Emergency Relief Grants due to the CARES Act need to sign up for e-refunds ASAP.


How to:

Receive Invoices, make Payments, enroll in a payment plan, print 1098T tax forms, sign up for eRefunds and more ...

  • Log into your lnsideRanken Account
  • Click on the Finances Tab
  • Click the red link, PAY ONLINE
  • This will take you to Cash net
  • Here you will be able to see your different options for eRefunds1 eBills, Payment plans, and 1098T tax forms


Welcome to Inside Ranken! After login, use the tabs above to gain access to not only your seated and online courses, and also additional resources for you to be successful.


Need Assistance?

1. To call a specific office on campus, go to Contact Us at the bottom of this webpage.
2. To ask a question, select the “We’re Online” chat feature (bottom right of screen).
3. To contact a member of the Student Success Team or your Success Advisor, go to the Student Services tab (above), then select the Student Success Center.
4. To contact the Ranken Help Desk, call 314-286-3693 or email helpdesk@ranken.edu.

Login Issues?

If you forgot your password, please go to https://support.ranken.edu  to change your password and unlock your account. If you have forgotten your login, please see support.


Check Your Ranken Email

You can check your student email for any new updates or changes around the college at https://outlook.office.com

**********************************Please Read- Important Notice*****************************************

It is very important for you to follow these instructions to continue to access your email and office apps on your desktop, phone, and the office.com website. Information Services will be enabling multi-factor authentication for your Office account beginning Tuesday, September 7. Please follow the  instructions: Student - MFA Setup User Guide before Tuesday, September 7 to update your contact methods.



Multi-Factor Authentication for Email and Office 365. Multi-Factor authentication (a.k.a. MFA) is a method to help better secure email accounts and Office 365 access. This additional security comes from having to Approve the sign-ins to your account using a mobile device.



Below is a non-exhaustive list of email clients that are known to be compatible with Office 365 multi-factor authentication:

  • Outlook Web - https://outlook.office.com
  • Outlook 2019 - Windows or Mac
  • Outlook 365 - Windows/Mac
  • Outlook 2016 - Windows or Mac
  • Outlook App - Android or iOS
  • Native Mail App - iOS 11 or later
  • Mac Mail - Mac OS 10.14 or later
  • Thunderbird 77.0b1 and later



If you need help, please contact helpdesk.

2021-22 Student Handbook

From the Office of Student Success:

All returning students are advised to thoroughly review the 2021-22 Student Handbook to ensure they are aware of new and updated policies. If you have questions or concerns, you may contact the Vice President for Student Success.

Crystal Herron
Vice President for Student Success

Sex discrimination and discrimination, harassment or violence based on a person's sex, gender identity, or sexual orientation is against the law. The College must ensure that no student suffers a deprivation of her or his access to educational opportunities on the basis of sex. Click here for more information.


Link to Title IX

Procedures for Title IX Sexual Harassment

Student Resources

Financial Resources

Student Refunds

Attention students:  We will no longer post refunds at the business office.  Check your student account for your refund status and be advised that if not picked up, the checks will be mailed the day after they are printed.  Sign up for eRefund today!  Use the Finances tab to access account information.

Register to Vote!

Summer 2021-22 Surveys